Commonly asked questions about Casinos online

Here you can find answers to the most common questions new players have. If there is a question that is not answered here please feel free to contact us.


Are online casinos fair?

The casinos we recommend on our website are audited by reputable companies such as PricewaterhouseCooper, who audit the fairness of the games regularly just like land based casinos. Furthermore the casinos listed license their software from a reputable 3rd party software company, therefore a casino operator cannot tamper with the game's fairness in any way. Don't forget casinos always have a mathematical/theoretical advantage over players, therefore casinos always make money on their games - however you can rest assure that the games are fair and in fact many online casinos offer odds better than casinos in Las Vegas or Macau.

Is gambling online at casinos legal?

Like every other industry in the world the regulations for online gambling are different in each country. Even more confusing some countries have different online gaming regulation for each State, which makes it very difficult for people to know what the law says in this respect. In addition views and laws on online gambling are rapidly changing to keep pace with the fast changing technologies that are emerging. Therefore the best advice is to check with your state department as well as federal to ensure you are not breaking any laws before playing at online casinos.

Is there an age requirement to play at online casinos?

The age of maturity varies in different countries, therefore just like a driver license or the ability to drink alcohol there are different age requirements. However it is normally accepted that the legal age for gambling weather that's online or offline is 18 - 21 years old.

How do I start playing at an casino online?

First do some reading on the subject. Our website is a great starting point to familiarize yourself with details about each casino. Once you've made your selection you can choose to install the casino software directly on your computer or play from the browser without requiring to install anything. The advantage of the download version of the casino software is that the graphics are better & normally there are more games included. So if you are a fan of a lot of varieties of slots we recommend you install the download version. The next step is to create an account and making your first deposit (as well as claiming your sign up bonus that each casino offers). From there you can try any games you like and contact the casino's customer support for any questions.


How come casinos online "give money away"?

Initially online casinos started offering a bonus (on the customer's first deposit with the casino) to incentivize players to try their casino. The casino owners noticed that a good bonus can best convince someone to try their product - therefore the world of casino bonuses was born. In today's world all casinos online still give players bonuses in order to attract them from other casinos. Also since it's so easy to switch casinos or try a new one - many players play at more than one casino, therefore it's important for casinos to offer attractive bonuses to bring players in the door.

What is a"wagering requirement" and why is it important?

A wagering requirement is basically a rule the casino places on withdrawals of money FROM the casino. Since in the early days of online casinos, players would make a deposit just to get their bonus & then request their deposit + the bonus back… online casinos had to get smarter. Their solution was to force each player who takes a bonus to "wager" their deposit (& sometimes their deposit + bonus) a set number of times before the bonus can be withdrawn. For example if you deposit $100 dollars and there is a $100 dollars bonus… you might have to wager 20 times the initial deposit so that would mean 20x$100 = $2,000 must be wagered before you can request a withdrawal.

Can I try to claim a bonus a few times?

It's not worth trying because casinos strictly prohibit players from opening multiple accounts for the reason of taking multiple bonuses.

Try some of these casinos we recommend:

Over 400+ casino games. Game payout percentages are audited on a monthly basis. Average between 96% and 98%.

The Gaming Club is owned by Belle Rock Gaming who is one of the oldest online casino companies. The company has a long history and an exceptional reputation.

About Grand Banks Casino

Grand Banks Casino has been around since 2000 therefore we understand online casinos very well. Our site will help you choose the best casino at reputable casinos that have been online for 5 years or more.

Did you know?

  • It is believed that Keno is the oldest game in the World. While there is no exact dates of the origin of Keno, there are written records that state that Keno goes back to the Han Dynasty – between the years 205 and 187 B.C. There are some records that state that the game was invented by Cheung Ieung as a way to raise money for the military.
Help & Support

If you have a question about online casinos it might be helpful to review our most frequently asked questions and Answers:

Casinos Frequently Asked Questions (FAQ) »
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